Convoso - Woodland Hills, California

Anthony G.

I’ve been using Convoso for several months now, and I couldn’t be happier with the impact it’s had on my business. Their platform has significantly streamlined our operations and improved our call center performance. The software is incredibly user-friendly, with all the tools we need to manage campaigns, track performance, and optimize results in real time.

One of the standout features is how Convoso keeps me engaged with all my agents. The dashboard gives me a clear view of each agent’s performance, making it easy to provide timely feedback and offer support where needed. It’s also incredibly easy to track productivity, quality, and compliance, which has helped us maintain a high standard of work.

Thanks to Convoso, my team is more efficient, and we’ve seen impressive growth in our conversion rates. The integration with CRM and seamless communication tools has made collaborating with my team effortless.

Overall, Convoso has been a game-changer for my business, helping us scale effectively while maintaining high-quality service. If you’re looking for a robust call center solution that keeps you connected with your agents and drives growth, I highly recommend Convoso!

Thelma A.

Convoso is awesome. I use it every day to make calls and also it has a standard call-monitoring feature that is superb. Well done to the creators. It is also an excellent platform that simplifies workflows and enhances productivity. The user-friendly interface makes it easy to navigate, and its features support efficiency. My experience has been positive overall, and I appreciate how well it works when the network connection is stable.

Tammi L.

Great software for our Medicare Agents. Easy to use on their side and mine. I use it to monitor calls and coach agents through enrollments. There are many different ways to search for a call. It is very easy to find what you are looking for. Then once you get your search results, there are a lot of ways to filter them. You can even save the results for later and name it for easy reference when you go to find it again. Calls are also easy to download. My experience with Convoso has been topnotch!

夢Quincy

I've been using Convoso for several months, and I’m genuinely impressed by how much it has transformed my call center operations. The platform is a game-changer—easy to use, feature-rich, and packed with tools that truly make a difference in day-to-day performance.

One of the highlights of Convoso is how seamless it is to manage campaigns and track results in real time. The software provides a comprehensive view of each campaign's performance, allowing me to make adjustments on the fly. Whether it’s dialing efficiency, agent productivity, or compliance, Convoso gives me everything I need to fine-tune and optimize in real time.

What I appreciate most is the level of visibility it provides into my team's performance. The intuitive dashboard lets me monitor agent metrics effortlessly, giving me the ability to offer support and feedback when needed. I can quickly identify areas for improvement and ensure that everyone is aligned with our goals.

Since implementing Convoso, we've seen a noticeable improvement in both productivity and conversion rates. The integration with our CRM and the communication tools have made collaboration smoother, and my team is more motivated and engaged than ever before.

Convoso has truly elevated our operations, enabling us to scale up without compromising on quality. If you’re looking for a call center solution that’s easy to use, delivers real-time insights, and helps your team reach its full potential, Convoso is a must-have!

Jose D. L.

Convoso has completely transformed the way our team manages calls and leads. The platform is incredibly user-friendly, and the intuitive interface made it easy for our team to get up and running quickly.

One of the standout features for us has been the predictive dialer, which has significantly improved our call efficiency and boosted our team's productivity. The level of customization is fantastic, allowing us to tailor the system to fit our unique business needs perfectly.

What truly sets Convoso apart is their customer support team. Anytime we’ve had a question or needed assistance, they’ve been responsive, knowledgeable, and eager to help. It’s clear that they care about their customers' success.

Since switching to Convoso, we’ve seen a noticeable improvement in our call connection rates and overall performance. I would highly recommend Convoso to any business looking to optimize their contact center operations and achieve better results.

Jessica H.

I have been using Convoso for well over three years for work purposes and it is by far the easiest and most efficient dialing system. It's easy to use, user friendly and the connection is always clear. I would recommend it to a small or large business due to its interoffice and departmental access.

Jessica U.

I've been using Convoso for several months, and it's transformed my business. The platform streamlined operations, boosted call center performance, and provided real-time campaign tracking.

Key benefits:

- User-friendly interface
- Seamless agent management and feedback
- Easy productivity and quality tracking
- Effortless CRM integration and team collaboration

Results:

- Increased efficiency
- Improved conversion rates
- Scalable growth with high-quality service

I highly recommend Convoso for businesses seeking a robust call center solution

Angela M.

I appreciate the solutions this product offers. The dashboard for call center agents is really user-friendly and the there are a whole host of features to assist leads, supervisors and managers. It's an overall good experience with Convoso.