Axolot Technologies, LLC - Seattle, Washington

Nick

They started off really nice and wanting to work with us on our logo. Logo looked really well done and we were happy. They mentioned they also do websites and we agreed to have them do the website also. After a year of working with them we decided to stop working with them.

We have meeting after meeting going over what we wanted and the changes we needed to have done. End the end we were making the changes and sending them to their team and the changes were still taking several meeting to get made. After trying to get this worked out and finished, they wanted us to completely pay for the website and then a maintenance plan before the project was even finished. After telling them no we had someone else contact us saying they were the new project manager and was going to get this taken care. At this point we decided to end our business agreement and request a refund of our money in accords to the agreement at the beginning of this process. They said they would refund it but have started not answering emails or phone calls.

Beware of using their services for anything other then cookie cutter e-commerce pages.

Christine H.

If I could give less than one star I would. In 2021 I paid for my business website to be created and fast forward to Nov 2023 my website is still not complete, the rep Aaron who I was working with has completely disappeared off the face of the earth and I have no way of getting in contact with anyone.

I originally, started off with Amanda who was absolutely a pleasure to work with and super honest woman. Mid way through my project my person was changed over to Aaron who was extremely unprofessional and seemed super shady but I needed my website done so I was willing to entertain the idea of someone else stepping in. Aaron tried to sell me services that I did not need and I had asked him for my credentials for a second opinion on if these services are really needed for my website to run properly and effectively. Once I mentioned my credentials which in fact I own being that I PAID IN FULL for this service, Aaron required me to fill out a form stating my website was complete if I ask for my credentials, that I wouldn't be able to ask for support and that my website is considered complete. Legally we know that paper won't hold in court being that the original contract was not completed, the ownership of the credentials are in fact mines legally and the actual website is not running correctly because Aaron created this website incorrectly so when it went live I would have no choice but to pay additionally for their help. I had reached out to Aaron for the past 6 months to allow him to hold up his end of the contract and he has no interest in making things right. I have hired a lawyer along with filing a full complaint including all conversations, invoices, agreements and related documents to the FTC. We will see them in court!

Stay away from this company unless you want to end up the same way and if you need a lawyer that won my last case send me an email! Let's get these people shut down!

Update : no one has reached out to me to discuss any solutions.

Terri T.

Working with Diana has been amazing. She is professional and smart and very good at what she does. She goes out of her way to make sure you were completely satisfied with the work and she bends over backwards to make what you want to happen. She brings up the dream alive. She is amazing and so is my logo I am so happy

Samantha N.

I worked with Andre Lopez on a personal design project that I was doing as a gift for a family member. He happily took all of my suggestions, making many adjustments as the design was very specific, and he brought my vision to life. He did such a great job and was so courteous and happy to help me. I would recommend him to anyone!!

Dayshawn F.

Diana Cook is a great and kind professional that understood what my logo needed to make it really stand out. She understood exactly where I was going with my idea. Also the insight she shared helped me make the best decision for my business, and our next move.

Argenis M.

Working with Diana was amazing. She is very professional, polite and friendly. She created such a beautiful logo design for my business. Highly recommended!

theresa B.

Working with Amanda has been great, didn’t know exactly what I wanted gave her my ideas and she came back with an AMAZING vision. I highly recommend her for your logo needs. I will be back for future logos

Jessica L.

Brian was wonderful to work with! I had a design in mind, he ran with it, and I had the final design in hand in a week. Excellent communication, personable, and professional. Give him a try. You will not be disappointed.