Bonsai Media Group - Seattle, Washington

Raj P.

I've worked with my fair share of designers and web developers and SEO agencies and digital this and that over the years. I've never looked as forward to writing a review as I am now.

The Bonsai designer I had the privilege of working with (EF) was *extraordinary* on several fronts. First, top shelf design chops. But, honestly, this isn't uncommon, plenty of killer designers out there. What *is* uncommon is that this same designer also brought a sharp business sensibility to the table, and struck the perfect balance of (a) seeking direction from me (the client) but also (b) presenting his own bold, assertive vision. I'll say it again, finding that combo is incredibly rare. Working with this particular individual was pure, uncut 'joy.' Enough to make me want to find new ways to deepen an existing engagement, or find new ways to engage. (Which I did, and have done, since.)

The real measure of a company isn't necessarily how wonderful things are when everything runs smoothly, but what happens when you experience a wobble or two that are inevitable in a complex, lengthy engagement. How does the firm respond? For context, we'd been working on multiple websites, and multiple initiatives simultaneously. This is where I cannot say enough about their CEO Jason LaBaw. Jason's sincerity, and desire to meet a certain standard was so clear, and compelling, it spoke loudly about what he values as an owner, and as a human, and what he expects of his entire team on both fronts. It is not surprising to see how committed everyone is to meeting that standard, out of a shared desire to deliver excellence.

That's the firm you want as your partner.

Bonsai is on the cutting edge of all things digital marketing. Bonsai continues to deepen its bench with top-shelf talent. (I know their team's evolution because I've been engaged with them for multiple years, and just re-engaged again for more...) Bonsai is the team we're looking to be hitched to, possibly forever, because they walk the talk behind 'wanting to behave like a partner.' How easy is it to say those words at the outset, but how many firms actually live up to it. (With the exception of Bonsai, none, in my experience.)

Bonsai goes the distance. And I look forward to finding new reasons to collaborate with them deep into the future.

Kate G.

Bonsai Media Group has been excellent at running our paid ads, helping us reach the right people and get more attention. They’re easy to work with and know their stuff!

Tom F.

In a world going 80mph, it's clear we can't keep going 40mph and expect to keep up. That's why I have partnered with Bonsai Media Group for well over a decade and happily give them credit for their significant role in my company's continuous growth year over year. Their website strategy and digital marketing expertise are exceptional. It all begins with their people. Business smart. Technology savvy. Customer-centered. Serviced minded. And, real. They become your friends as they roll up their sleeves and strategize with you how best to achieve your goals. Matt Franklin recently quarterbacked my entire website overhaul and the challenges that accompany such an undertaking with patience, clarity, and guidance. Bonsai, as a whole, is focused on helping you grow and achieve your business goals. If you desire to grow your business, I recommend Bonsai Media Group without hesitation.

Lindsey B.

My organization has worked with Bonsai Media Group for several years now. They were contracted to redesign our website. Out of all of the project proposals and presentations we listened to, Jason LaBaw and the team at Bonsai Media Group were the most innovative. They listened to our feedback, were attentive to detail, and brought ideas to the table that we had not even thought of.
I was the project manager for the website redesign. The Bonsai team was communicative, thorough, and truly listened to the customer every step of the way. I spent a few days at their former office to learn the backend of the new site. I got to know the team and appreciate their expertise and forward-thinking. They are always looking for new ways to do things that will improve our site and our ability to manage it day-to-day. Shoutout to Matt Franklin who is our first point of contact and liaison between us and the dev team. He's always coming up with solutions to any issue we present to him. I highly recommend the team at Bonsai Media Group for their expertise and customer-focused approach.

Karen D.

The team at Bonsai provided the nonprofit organization I work for with expert assistance, extreme urgency, and professionalism with regard to a website redesign – going the extra mile to meet our expectations and requirements. I came to work for the organization after the initial website design was complete and Matt Franklin helped me tremendously by promptly answering my questions and walking me through updates to the back-end. I appreciate his responsiveness and willingness to assist me every step of the way!

Ella D.

Bonsai Media Group is great to work with. Attentive to detail and flexible to help in any way. Great group for any marketing needs you have.

Rich S.

Bonsai has been a great partner launching our web presence from both a technical and creative perspective. I can count on them to delivery on-time, on-schedule which is exactly what we had hoped from. From a support perspective, they have always been quick to respond and very professional in their support of our business. Could not be more pleased.

Jack S.

The Bonsai Media Group brings unparalleled depth and expertise in digital marketing and technology. Their diligence in understanding our unique business vertical and strategies. From conceptual design to the delivery of digital marketing properties and services. ...Including print collateral...makes them a leader and extraordinary partner to have.