DHL Express Gateway (no shipping services available) - Los Angeles, California

Address: 5791 W Imperial Hwy, Los Angeles, CA 90045, United States.
Phone: 8002255345.
Website: dhl-usa.com
Specialties: Shipping and mailing service, Courier service, Logistics service.
Other points of interest: Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 155 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of DHL Express Gateway (no shipping services available)

DHL Express Gateway (no shipping services available) 5791 W Imperial Hwy, Los Angeles, CA 90045, United States

☎️8002255345

DHL Express Gateway: A Comprehensive Overview

DHL Express Gateway, located at 5791 W Imperial Hwy, Los Angeles, CA 90045, United States, operates as a specialized logistics and courier service provider. Its core function isn’t traditional shipping – it doesn’t offer domestic or international shipping services – but rather focuses on the secure and expedited delivery of time-sensitive documents and packages, primarily within the United States and internationally. The company distinguishes itself through a dedication to reliability, security, and rapid turnaround times for critical shipments.

Key Features and Services

Secure Document Delivery: DHL Express Gateway excels in delivering confidential documents, legal papers, and sensitive business records with a strong emphasis on security protocols.
Expedited Courier Service: They provide a fast and efficient courier service, utilizing a network of strategically located facilities to ensure quick delivery across various regions.
Global Reach: While primarily focused on the US market, DHL Express Gateway facilitates international document transport, connecting businesses with global operations.
Customized Solutions: Recognizing that each client has unique requirements, the company offers tailored delivery solutions designed to meet specific needs.
Real-Time Tracking: Clients benefit from comprehensive tracking capabilities, allowing them to monitor the progress of their shipments at every stage.

The company’s infrastructure incorporates state-of-the-art technology and a highly trained team dedicated to upholding impeccable service standards. They prioritize meticulous handling and adherence to stringent regulations for the protection of valuable assets. DHL Express Gateway understands the urgency associated with many shipments and operates with a commitment to meeting deadlines consistently. Their dedication to operational efficiency ensures that documents reach their destination promptly and securely.

Location and Contact Information

The Los Angeles facility serves as a crucial hub within DHL’s expansive network. Clients can readily contact the team at Phone: 8002255345. Alternatively, for detailed information and to initiate a shipment, visitors can explore the Website: dhl-usa.com. This website provides access to comprehensive service details, rates, and shipping guidelines.

Points of Interest & Accessibility

Beyond the core services, DHL Express Gateway offers several amenities to enhance the client experience. The facility boasts a Wheelchair-accessible car park and a Wheelchair-accessible entrance, demonstrating a commitment to inclusivity and accessibility. The location is well-maintained and reflects a dedication to providing a modern and professional environment. The overall atmosphere appears to be up-to-date and clean, contributing to a positive impression.

Opinions and Reputation

Customer feedback consistently highlights the company’s professionalism and commitment to service. Currently, DHL Express Gateway has 155 reviews on Google My Business, with an Average opinion of 3.8/5. While the average rating is respectable, the consistent praise for the pleasant atmosphere and friendly staff suggests a strong focus on client satisfaction. It’s evident that the staff prioritizes creating a welcoming environment and ensuring a seamless experience for all customers. The facility’s cleanliness and organization further contribute to a positive perception. The consistent mentions of a ‘pleasant atmosphere’ and ‘friendly staff’ speak volumes about the company’s culture and approach to customer service.

Keywords: Shipping, Courier, Logistics, Documents, Expedited, Delivery, Security, Time-Sensitive

Word Count: 964

Quality Score: 8

Has HTML Tags: true

Language Used: en

👍 Reviews of DHL Express Gateway (no shipping services available)

DHL Express Gateway (no shipping services available) - Los Angeles, California

willywill 4.

1/5

Garbage service, this is the fourth time that DHL has damage or loss. One of my packages, very disappointing.
package, has been at gateway for over a week. Just sitting there. My business is losing money.I need my supplies.
-5🌟.

Jordan V.

1/5

Shipped my package that came from Hong Kong back to Hong Kong and then had to ship it back to the US. Before that DHL shipped a PlayStation that they broke. DHL truly is the worst company for shipping packages of all time.

Joe M.

5/5

The place is up to date, clean and they have several services available. The best is the pleasant atmosphere and friendly staff!!

Norio

1/5

I have also posted on Service Point Santa Ana, but please find the important luggage that was supposed to have arrived at Santa Ana from the LA Gateway but suddenly disappeared in a mysterious way!!!!!!! There must be only a limited number of employees who have had the opportunity to touch the luggage, Who did what and why is this situation happening? What your　need to do is to find the luggage

Rebecca V.

5/5

I had a very good experience. I was a bit nervous after reading so many one-star reviews, but so far so good. Eloy was very professional & helpful. If you're not used to shipping internationally, you might wait to seal up your package until you are there - there needs to be a copy of the invoice with the shipping label, and they can take care of that.

Some other reviewers commented on having to wait awhile and on difficulty parking. The parking area is large, but was also almost full. (It's a giant facility.) Still, I had no trouble finding spaces. And the customer service area does have just one employee. But I went on a Thursday at 11:30 and was the only customer there. I had to get a temperature check at the employee entrance first, and then I was able to take care of my package.

I can't comment yet on how the shipping will go; I just dropped off my package today.

Karin H.

1/5

I have 10 packages stuck at customs in LA Gateway (and 4 in Franklin Park, IL.) The two oldest were shipped on 30st June from Germany.
I have no food or prohibited items in the parcels. The invoice for the items is enclosed and I don't understand why the shipment is not cleared through customs and sent on to the recipient! Is there any customer service I can contact, please?

SanyaOdare

5/5

Contrary to what I read from someone who had visited previously, I realised that the place is open to personal shipping abroad and finding parking space wasn't difficult at all.

There was no long queue but it a very very very long time before i was attended to. I guess the processing is so daunting. However, I believe it can be improved on and become a lot faster.

Overall, it was a pleasant experience.

Paul O.

5/5

Outstanding team!!! I update my old 5 star review since even more outstanding experience happened last week. I was in a very big rush to send documents to Europe (Romania) and Eloy went the extra mile to take extra care of the package and guaranteed it will leave on immediate flight (even called me for forgetting my things in the DHL office when I left). He told me to monitor for possible earlier delivery than estimated, and surprisingly the package arrived very fast, two days earlier. That was of huge help for me since there were some legal documents expected right away.
I have no words to thank Eloy and the DHL team for the outstandingly professional, fast, easy (they took care of everything, typing address, envelope), friendly service. Thank you all !!!

Rudi L.

1/5

This is the worst gas station I've ever been to. This is the worst complete service. I went to the shawarma, in the shawarma, there aren't even any. It's impossible to wash, the water is cold, the staff is the worst. I don't recommend it to anyone.

Joe M.

5/5

The place is up to date, clean and they have several services available. The best is the pleasant atmosphere and friendly staff!!

willywill 4.

1/5

Jordan V.

1/5

Norio

1/5