Digital Heroes - Walla Walla, Washington

meaghan A.

Pokemon Cards: If you support this shop you are supporting scalpers. Pokemon cards in this shop are priced 150-400% above retail. For example, a 4-pack of boosters in a Prismatic Evolutions surprise box, retails at $22.99 from Pokemon Center, but at Digital Heros it’s price is $89.99. This is quadruple the price and is absolutely outrageous, regardless of product shortages. Do not support businesses who do this.

L R.

Outrageous prices. These people are charging even MORE than even online scalpers for Pokemon sealed product. Edit after owner response: You are still charging 10-30% more than even online scalpers are charging.

Esther L.

Cute shop. Reminds me of my childhood in this town. Picked up some treats for my kids. A big selection of comics and cards and games.

Travis T.

The associates are very helpful and tons to see and buy. Definitely will be going back.

Jennifer F.

We swung into Walla Walla for our yearly doctor appt, and arrived early.

We were so excited to find a comic shop.
Unfortunately the experience left a bad taste so we won't be returning.

That said...Part of this is my fault.

I was scrolling thru the $1 comics....
I'm a sucker foe $1 comics so I can try new stuff.

My son found a graphic novel he was interested in, for $2.95. What? Hellyes we are going to grab that.

One of the $1 comics wasn't scanning. They never found it in the computer. It was a part 2. They said they'd just charge it as same price as part 1. I mentioned I had found it in the $1 bin.... It was not a $1.
No biggy, customers move things.
I've worked in a book store.

I got five $1 comics and one $1.99 comic.

This next part, I know, I F'd up.

I signed up to have recipient text to me.
I did not take paper recipient.

I did not pay attention to the amount I was charged.

After we left, I got the text from my bank.
An $18 charge.

Wait, $18?....

I called..
The graphic novel for $2.95 was $9.95.
Uh..I'm looking at the sticker.

They said "Sticker was wrong. It's whatever the barcode scans at"....

Hmmm.... ummm.... Is that legitimately all you are going to say?

No offer for any the inconvenience?

I have no desire to take $ from a small business.

That is a big price difference.

Amazon's price is actually $2 cheaper.
I will happily pay more to support local.
If, it's open and honest communication.

Plus...one comic wouldn't scan AT ALL..
It wasn't in the system at all..
Yet, you are absolutely confident the sticker price is wrong?

If they had even simply offered a store credit for even part of the difference, something....

Not simply "Yup..our mistake but you eat it"...

Andres C. M.

Good game and hobby store. Where Magic: The Gathering was originally tested.

Glenn C.

This is THE PLACE for all your graphic novel, manga, and tabletop gaming needs in the Walla Walla area. And if they don't have it, they can get it.

Matthew H.

Great little shop with a massive selection of cards, especially Magic the Gathering. Good selection of comics in trade as well. Friendly, helpful staff, which is always a plus. Can't wait to see what the new location they're moving to at 1617 E Alder will be like, and I'll definitely come back to check it out.
UPDATE: So, I never actually saw the second location (1617 E Alder), but I finally popped in to the current location (120 E Alder) on a recent visit to Walla Walla and I am even more impressed! The inventory has expanded massively and this location is great! I'll definitely make a point to stop by anytime I'm in town. Staff is great as well! Very friendly and helpful. I'd give six stars if I could.