GameStop

Game stop knows what they are talking about and are more open to a lot more things these days. I don't know how they are with buying things from u since I didn't try to sell them anything. However, they are learning how to do more things than sell video games

Employee named Chris is the best GameStop employee and makes this place worth shopping. Works hard to ensure the customer is treated fairly. Helped me out with a controller this week and is much appreciated!

After leaving the ATL Hwy location, where a white male (Martin)failed to do his job and insisted that I go to the next closest location in East Chase, once I arrived I was immediately confronted with another white male who had spoken with Martin from the previous location visited. Josh proceeded to tell me that he also would not be able to assist me due to the call he received from his White coworker at the other location. Systemic racism still is prevalent in Montgomery, Al. Steer clear or beware.

It's sad, but we had two issues happen that are pretty upsetting. First issue was they were supposed to use my points to renew my yearly suscribtion. Said they did it, they DID not. Next, we pre ordered a game and they didn't listen to us fully and put it on the wrong system and don't have any more of the special pre order. It's irritating that they kept messing up, and we get nothing for them to make up for their mistake and playing with our money. It's really sad.

Good place to trade, buy or sell for your gaming needs...lots in stock with pretty good prices and friendly staff to help you with all your needs.

Thanks to Josh for his awesome and friendly customer service. He was beyond great when I entered the store, he was very informative and explained everything I asked him.

Nothing problems when I come in here. Whether it’s to warranty something or to even buy something. Always turns into an argument because of “corporate policy.” Won’t be going back and I suspect they’ll be out of business soon.

Went in and sales guy talked pretty condescending the entire time. Smooth talking kind of guy, upsold everything, warranties, extras, etc. promised what I was buying would do what I wanted it to do and said I could return product if it didn’t work. Sales guy failed to mention that GameStop actually WILL NOT take product back. I called and complained to corporate and was promised that the district manager would call me back. I would have been happy with returning for store credit - but no. Never heard from the district manager. Now they have another well deserved 1 star review for treating people like trash, breaking promises, and not even returning phone calls. Would not recommend. Buy elsewhere!