Germani's Jewelry & Catholic Gift Store - New Castle, Pennsylvania

Germani's Jewelry & Catholic Gift Store

Germani's Jewelry & Catholic Gift Store, located at 39 N Mercer St, New Castle, PA 16101, United States, is a highly regarded jewelry and gift store that has been serving the local community and beyond for many years. With a commitment to exceptional customer service, quality products, and competitive pricing, Germani's has established itself as a go-to destination for jewelry and unique gifts.

Founded by Kim and Joey Germani, the store is a family-owned business that prides itself on its personalized approach to customer service. The knowledgeable and friendly staff, led by the owners themselves, strive to ensure that every customer feels welcome and valued.

Specialties and Products

Germani's specializes in a wide array of high-quality jewelry, offering something for every taste and budget. Their selection includes:

• Fine jewelry, featuring brands such as Pandora, Alex and Ani, and Chamilia
• Custom jewelry design, allowing customers to create one-of-a-kind pieces
• Engagement and wedding rings, with a variety of styles and customization options
• Catholic gifts and rosaries, making Germani's a popular choice for religious gifts
• Jewelry repairs and appraisals, ensuring that customers' pieces are well-maintained and valued accurately

In addition to jewelry, Germani's also offers a variety of unique gifts, perfect for any occasion. From personalized items to decorative accents, their gift selection is sure to inspire.

Customer Experience

Customers consistently praise Germani's for their outstanding customer service. The staff's willingness to go above and beyond to ensure customer satisfaction is a testament to the store's commitment to excellence. Some of the reasons customers love shopping at Germani's include:

• Knowledgeable and helpful staff, always ready to assist and offer expert advice
• Personalized attention, making each shopping experience unique and memorable
• Competitive pricing, ensuring that customers get the best value for their money
• High-quality products, backed by the store's commitment to customer satisfaction

Germani's also offers a range of convenient services, such as in-store pick-up, delivery, and language assistance. Their accessibility, with a wheelchair-accessible parking spot, ensures that all customers can shop comfortably. Additionally, Germani's accepts various payment methods, including credit and debit cards, and offers free street parking.

Online Presence and Reviews

Germani's maintains an active online presence through their website, germanisjewelry.com, where customers can browse their collection, learn about their services, and even shop online. The store can also be contacted via phone at 7246526861.

Germani's has earned a stellar reputation online, with an average rating of 4.8/5 on Google My Business, based on 49 reviews. Customers consistently praise the store's exceptional customer service, quality products, and competitive pricing. Some notable reviews include:

"Germani’s is hands-down my favorite place to shop for jewelry. Kim, Joey, and their staff are super friendly, knowledgeable, and helpful. Their prices are great and the quality of their jewelry is outstanding. I’ve gotten every real piece of jewelry I own from them including my custom wedding ring. Would highly recommend"

"Stopped in store today for first time to get appraisal on Gottlieb jewelry. They were very friendly and helpful. We will definitely go back for future purchases. Thank you so much"

Why Choose Germani's Jewelry & Catholic Gift Store

Germani's Jewelry & Catholic Gift Store stands out as a top choice for jewelry and gifts due to its commitment to exceptional customer service, high-quality products, and competitive pricing. With a wide variety of jewelry and unique gifts, along with convenient services and a helpful staff, Germani's offers a memorable shopping experience that keeps customers coming back. Whether you're looking for a special piece of jewelry or a unique gift, Germani's is the perfect place to find exactly what you're looking for.

👍 Reviews of Germani's Jewelry & Catholic Gift Store

Kylie G.

5/5

Germani’s is hands-down my favorite place to shop for jewelry. Kim, Joey, and their staff are super friendly, knowledgeable, and helpful. Their prices are great and the quality of their jewelry is outstanding. I’ve gotten every real piece of jewelry I own from them including my custom wedding ring. Would highly recommend!

John Z.

5/5

Stopped in store today for first time to get appraisal on Gottlieb jewelry. They were very friendly and helpful. We will definitely go back for future purchases. Thank you so much

Carl B.

5/5

Germani's was highly recommended to repair my wife's diamond ring. I had out-of-town errands to run and was delighted to see their store was open until 5PM. My first visit I had the opportunity to watch them serve another customer... 3 bracelets for pick-up, and then my turn. I showed them the ring. On first inspection, I was told that two prongs would need to be replaced but they could definitely do the repair job for me. Thank you, Germani's and nice to meet you too!

Lexa D.

1/5

This review is for the staff working on Friday, May 10 only. If I could give negative stars, they would receive negative 100! Individuals that do not want to work with the public should not have a job in customer service. When a person walks into your establishment seeking information on having an item made in memory of a deceased loved one you would think that people could at the very least fake a little kindness and sympathy. These ladies not only made my sister feel worse than she already did but also treated her like she was annoying them by simply walking into the store. The complete and intentional rudeness was absolutely uncalled for. As a manager I would have fired them on the spot without a second thought. I hope that someone from the store sees this and re-evaluates the people they hire and does serious customer service training since they obviously do not know what this is.

Shayna K.

5/5

My experience was great here! It is nice to have a local store care and have super customer service. I went to the box store for my wedding band but fell in love with the one they had here! They made me feel one of a kind and treated me like more than a number! They repaired and cleaned my engagement ring and I felt comfortable and safe leaving it with staff! Thank you for providing an extra special service in a small town! Shopping local for the win again!

lukas K.

5/5

Engagement rings frim half a world away custom designed to perfection. Wedding rings custom but perfectly suited. My daughters first diamond. And most recently a bracelet to build on for every nutcracker she participates in for years to come from her brother and i. Joe has tracked down and designed and been able to meet every want and desire in the jewelry to include a durable but tasteful looking necklace for a simple
Just with combining 2 charms into 1. And the beat part is every conversation with them is like with a favorite aunt and uncle and you know they are looking out for you. I have recommended them to servicemembers with no reason to come here other than to buy an engagement ring there. Im not from new castle or the surrounding area but it is the definition of a mom and pop shop that takes care of their community and are loved by it! I could go on and on but if Joes still reading this he’s smiling and mumbling something unfavorable towards me for embarrassing him.

Samantha R.

5/5

I am always impressed with the craftsmanship and professional of the owners and staff. They have a great variety of beautiful pieces! And are always helpful to fix or find anything I am looking for!

Sara D.

5/5

Germanis is my go to jewelry store when I'm looking for Catholic jewelry or specialty jewelry items. This place has been open forever in our town. They do repairs fast and reasonable and it's always done right. They are very nice and friendly and treat customers like family. I've never had a bad experience when dealing with Germani Jewelers