Golden State Claims Adjusters - Carlsbad, California

Address: 2244 Faraday Ave #126, Carlsbad, CA 92008, United States.
Phone: 8664727662.
Website: goldenstateadjusters.com
Specialties: Insurance agency.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 16 reviews on Google My Business.
Average opinion: 1.3/5.

📌 Location of Golden State Claims Adjusters

Golden State Claims Adjusters 2244 Faraday Ave #126, Carlsbad, CA 92008, United States

☎️8664727662

Golden State Claims Adjusters: A Detailed Overview

For individuals navigating the complexities of insurance claims, Golden State Claims Adjusters presents itself as a service provider headquartered in Carlsbad, California. Located at 2244 Faraday Ave #126, Carlsbad, CA 92008, United States, the company offers services centered around insurance agency support. Prospective clients can readily contact them at 8664727662 or visit their website at goldenstateadjusters.com. It's important to note that the company currently holds 16 reviews on Google My Business, with an average rating of 1.3/5. This warrants a careful assessment of their services and client feedback before engaging their expertise.

Specialties: Insurance Agency

Key Features and Services:

Claims Assistance: Golden State Claims Adjusters specializes in assisting clients with a variety of insurance claims, including property, auto, and casualty claims. They aim to streamline the claims process and help clients receive fair settlements.
Independent Adjuster Services: They operate as an independent adjuster, meaning they are not tied to a specific insurance company. This independence allows them to represent the clientâs best interests throughout the claims process.
Expertise in Complex Claims: The company indicates an ability to handle complex insurance claims, suggesting a seasoned team capable of navigating intricate situations and legal requirements.
Document Review and Analysis: A core service involves meticulous review and analysis of claim documents to determine the validity of the claim and identify potential issues.
Negotiation Support: Golden State Claims Adjusters provides support during the negotiation phase, advocating for the client's rights and maximizing their potential settlement amount.
Dispute Resolution: In cases of disagreement with the insurance company, they offer assistance with dispute resolution processes.

Location and Accessibility:

The physical location at 2244 Faraday Ave #126, Carlsbad, CA 92008, provides a centralized point of contact for clients. Furthermore, the company emphasizes accessibility, offering a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a commitment to inclusivity and accommodating clients with mobility limitations. This ensures a more comfortable and convenient experience for all visitors.

Client Reviews and Reputation:

Itâs crucial to acknowledge the current average review score of 1.3/5 on Google My Business. This low average rating suggests areas for improvement within the companyâs service delivery. While the number of reviews (16) is relatively small, itâs important to carefully examine the feedback provided by clients. Potential clients should thoroughly investigate these reviews to gain a comprehensive understanding of the experiences of others. Common themes within the reviews, when available, should be analyzed to identify recurring issues or strengths. Itâs advisable to seek additional information from independent sources and conduct thorough due diligence before entrusting Golden State Claims Adjusters with your insurance matters.

Additional Points of Interest:

Website Resources: The companyâs website, goldenstateadjusters.com, likely provides detailed information about their services, team members, and contact details.
Service Area: While headquartered in Carlsbad, California, the company may serve clients throughout the state. Specific service areas should be confirmed directly with Golden State Claims Adjusters.
Professional Affiliations: It would be beneficial to inquire about any professional affiliations or certifications held by the companyâs adjusters, which could indicate a higher level of expertise and adherence to industry standards.

Recommendation: For individuals facing difficulties with insurance claims, Golden State Claims Adjusters presents a potential option for assistance. However, the currently low average review score necessitates a cautious approach. Thoroughly researching client feedback, understanding the scope of their services, and confirming their service area are essential steps before engaging their expertise. The accessible facility is a positive attribute, but the overall client experience appears to require further attention based on the current review data. Considering the independent adjuster role they play, it's vital to ensure they are genuinely advocating for the clientâs best interests.

👍 Reviews of Golden State Claims Adjusters

Golden State Claims Adjusters - Carlsbad, California

James R.

1/5

I would give them 0 stars if it would let me.
Hire an attorney to handle your claim immediately. This is the most incompetent and unprofessional company I have ever dealt with.
We are 6 months into a simple claim and it took 4 months just to get an adjuster on-site that had the “experience “ required. The first adjuster that Goldenstate hired didn’t have the “expertise” to estimate this claim according to Goldenstate - it took 4 months after his estimate for them to determine this and to send a second adjuster out. The second adjuster never responded because they haven’t been in business for over two years so this took another week. They finally sent the third adjuster which coincidentally worked for the same firm as the 1st adjuster and his estimate was nearly identical. by the end of month #5 a settlement was finally reached with our customer. Considering the damages were 130k with a 50k sublimit they should have settled with in 30 days. It has been 3 weeks since the settlement was signed and they still have not issued a check. They committed to a date and guaranteed that the check would be issued and mailed overnight. Of course it’s been nearly a week since that date and it still hasn’t been issued nor can they provide an update as to why or when it will be issued. As the insured I should have been able to turn this claim over and walk away but I have had to literally babysit and reach out to supervisors with complaints on weekly basis since the start of the claim to make sure my customer doesn’t get ripped off by these guys.
Run from this company at all cost, no matter if you are the insured or if your contractors policy instructs you to file a claim with goldenstate, get a different policy immediately .-

Update- ultimately they did send the check, it was just a week after they had promised and over a month after they were paid by the actual insurer. They receive payment from the insurer, they deduct their exorbitant fees and then they hold your money and use it as cash flow for as long as they can. They will claim delays from “processing” until you finally pin them down and make them pay you. In our case the claim was $52,500.00 their fees to essentially do nothing but be a terrible middle man was over $10,000.00- just to estimate a damaged trailer. At some point they will bankrupt and it will be after they collect several payments from the insurers and fail to pay the insured.

Nina G.

1/5

Do not do business with this company - they are awful!! My house, and 2 of my neighbors houses are on the verge of being condemned and Amanda, the claims adjuster is holding everything up by not allowing any of the repairs to start. She wont answer any of our calls or emails and neither will her boss, Tracy. I'm not sure how these people are in business. Absolutely terrible.

Walter Z.

1/5

Wow just wow if you are looking this company up its already too late. They use real carriers on certificates yet they use these companies when no one else will write them. They denied our claim for lack of cooperation from the insured. They caused $20k worth of damage to our building.we had them admit in writing they destroyed a ton of our property. On my filing of the claim the adjuster was like oh if they don’t cooperate we don’t pay. Very strange on an initial call but it’s because they have a nice scam going. Filed with the insurance commissioner well they found a nice loophole now we have to sue this llc. What a joke the certificate and having insurance means nothing! This company is a joke I’ll keep contacting AIX who said they won’t allow them to write with their name anymore but they allowed it in the first place it’s on them!

Josiah P.

1/5

DO NOT DO BUSINESS WITH GOLDEN STATE CLAIM ADJUSTERS. Please take my word for it. I totally screwed me over and I have never been so frustrated in my life. I am done with them and moving on to someone else. Thankfully the claim that I had wasn’t astronomical because had it been I would be sunk. I’ll be able to pay this myself but it is a very painful lesson.

tbroofer

1/5

This insurance company is a total fraud!
Absolutely horrible! Leaches! Crooks!
Tracy moss carfagno is a leach! Berry mathews is a leach! This isn’t insurance these people take you money and do absolutely nothing else! Total scam

Denise Y.

1/5

What a waste of time they are! They have you running around in circles for six months claim adjuster‘s who make appointments and don’t show up, or cancel within hours of an appointment after you’ve taken days off of work. They are the insurance company of a roofing company who stepped over a 3 foot wall to start tearing up the wrong roof. 🤦🏻‍♀️

veronica A.

1/5

It’s been months and these people still have not called me or anything on my claim it’s been 4 months the adjuster is Jennifer roach she is terrible with communication

p L.

1/5

They stop talking to you on a whim....it is very unprofessional and illegal. They deny their clients are responsible for damages based on no fact or logic