5/5
Brian and his entire team (from the back office to the guys on site) are all the things that most contractors are not: on time, great at communication (always available, always replies within minutes), professional, and easy to work with. Our retrofit was on time, on budget, and the construction quality was excellent. He shows up when he says he will, and gives no nonsense accurate timelines. I would be happy to work with Brian on any future retrofit needs, and will happily recommend him to anyone looking for retrofit work.
We used the EBB program and Brian is very familiar with the program and all the details (trust me, there are many) associated with EBB. Many of the contractors I spoke with, were unwilling to work with EBB. He also uploaded all documents to EBB making the process as painless as possible.
He's also very fair and honest. His initial bid called for two gas shutoff valves (we have two gas lines), later he saw that we already had one installed and brought it to my attention and removed the charge. We were considering doing an additional remodel (outside of the scope of this retrofit) and Brian was able to communicate with the engineer for that project to ensure the work he was doing would not impede our future renovation plans. He did this at no cost, and it got taken care of in one day, as he is always on top of communication.
Full service with a smile. 5 stars 10/10, etc. On top of all that he also had the lowest bid (I got around 5 bids). He's the guy, just call him already.