Goodwill - Retail Store and Donation Center - Maricopa, Arizona

Daniel C.

You got some racist as employees every time we come here this rude as lady doesn’t want to check us out and rudely tells us to get out her way smh

Megan M.

This has got to be THE cleanest, most well organize Goodwill I've ever seen! All the clothes are not only organized by style, color, but also size! It made it super easy to look through to find what I wanted! The shelves were Packed with all kinds of good stuff. I'm sure i could have spent hours finding treasures. My only complaint is the pricing on most everything is surprisingly high. I noticed quite a few clothing brands where the Goodwill price was close to the original brand new price for the same item in a regular store. It made me not want to look through the clothing unless there was something I absolutely needed and couldn't find elsewhere. I think this place is best for something you want to find in good/great condition and are willing to pay the cost for that. Note: if you sign up for emails, you do get sent coupons. Every penny off helps.

Brandon K.

In 2023 Goodwill’s total revenue was stated to be 8.2 billion and yet they are asking me to “round up” and just GIVE them free money? Knowing how much Americans are struggling right now? How sleazy.

Phillip F.

Let's start off with rude customer service by manager Sherri Garcia and an unknown female cash register employee.
I brought an item to the register. Clearly marked $1.49. When they used their barcode scanner, it said the product was 5.99. They refused to give it to me for the 1.49.
Now this is where it gets to be bad customer service, and I might add questionable business practices; Manager Sherri said I'm not saying that you changed it, but someone changed it from 5.99 to 1.49. As you can see in the picture, CLEARLY, no one changed a number, which means that it was a pricing glitch or error on their part. They should have honored the 1.49 price as marked. But to argue and borderline accuse that I had somehow manipulated the price is really unprofessional and inappropriate. Also, saying others have done it in the past does not justify this action.

Bryanna C.

This has to be the worse Goodwill I have ever been to. The customer service is terrible the managers look and act like they don’t want to help you even with simple questions. The manager named Sherri was the worst. Today was my first time in here I didn’t buy anything and I definitely will not be back to purchase anything. Also from the other reviews Ive seen they better work on the rude staff or that place won’t make any money……terrible.

Cristal B.

I went shopping today at your maricopa,AZ location. The box was marked vanity set. So I assumed it was a vanity. The donation attendant that help me did not check the box to see if anything was taken or added. I know that when items are brought in they’re supposed to be checked and evaluated, which did not happen with this item. When I got home so excited for my vanity, to my surprise when I open the box it was filled with clothes. I use to work at a savers i know how the employees are supposed to check every item. When I went to try to get my money back the manager told me she couldn’t because it was a return.

Rhett L.

This location used to be the worst organized of the locations located in and around the Valley. This has changed and looks so much better. The new management has done a phenomenal job. The employees seem happier and are very friendly. The only downside is there are thieves who are stealing from this location. Open boxes before purchasing. I would recommend this location to anyone looking for a bargain.

Kimetha T.

Rude RUDE RUDE.
I waited no less than 15 minutes for a return. Long lines and many customers with 2 cashiers. One family left because they were also awaiting a return and purchase. The other held up the line for a void then just said forget it I’ll take the items, because the manager never came to void the item from their purchase.

I finally gave up and went in search of the manager which i found in the back room. She came out with major attitude and scowl. Immediately giving the excuse of a problem with the trash compactor and a delivery truck. Well sorry your trash compactor is more important then your customers, then she refused the return. I had a receipt tags and the card it was purchased on. Because i was 8 days instead of 7. I WILL NOT GO TO THIS STORE AGAIN. I RECOMMEND YOU GO ELSEWHERE