John Lewis & Partners - Leicester

Address: 2 Highcross Ln, Bath House Ln, Leicester LE1 4SA.
Phone: 01162425777.
Website: johnlewis.com.
Specialties: Department store, Children's Furniture Shop, Electrical supply shop, Home Furniture Shop, Hardware Shop, Lighting Shop.
Other points of interest: Delivery, In-store pick-up, On-site services, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Women's clothing, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 1782 reviews on Google My Business.
Average opinion: 4.3/5.

Location of John Lewis & Partners

01162425777

John Lewis & Partners, located at Address: 2 Highcross Ln, Bath House Ln, Leicester LE1 4SA, is a well-known department store that offers a wide range of products and services. With tel: 01162425777 and Website: johnlewis.com, this store is easily accessible for customers looking for a one-stop-shop for all their needs.

The store specializes in a variety of areas, including Children's Furniture Shop, Electrical supply shop, Home Furniture Shop, Hardware Shop, and Lighting Shop. These categories make it an ideal destination for anyone looking for high-quality products for their home or office.

One of the key features of John Lewis & Partners is their commitment to customer service. They offer Delivery, In-store pick-up, On-site services, Same-day delivery, and a Wheelchair-accessible car park, making it easy for customers to shop and receive their purchases conveniently. The store also has a Wheelchair-accessible entrance and offers Women's clothing, making it a welcoming and inclusive space for all customers.

When it comes to payment options, John Lewis & Partners has got you covered. They accept Credit cards, Debit cards, and NFC mobile payments, providing customers with a variety of ways to pay for their purchases.

According to Google My Business, John Lewis & Partners has received a total of 1782 reviews with an average opinion of 4.3/5. This high rating is a testament to the store's commitment to quality and customer satisfaction.

Reviews of John Lewis & Partners

Nabin Nazeer

4/5

I recently visited the John Lewis Cafe on the third floor of Highcross and had a generally positive experience. The café itself offers a comfortable and relaxed atmosphere, perfect for taking a break from shopping.

I decided to try a slice of cake and a hot chocolate. The cake was enjoyable, with a nice flavor, but I found it to be slightly on the dry side—it could have been a bit more moist. On the other hand, the hot chocolate was excellent, rich and satisfying, providing a nice contrast to the cake.

The total for my order came to £7.50, which I found to be reasonable for the quality and setting.

Overall, I would rate the experience 4 out of 5 stars. The café is a lovely spot with good offerings, though a bit more attention to the texture of the cake would make it even better. I’ll definitely be returning, but I hope to find an even more delightful cake next time.

Marieta Steadman

1/5

Disgraceful service. I bought gifts on the website however they advertised the incorrect weight for chocolates 259g instead of 135g. I accepted a replacement which was also incorrect. Then they uncovered they advertised the incorrect weight. So aside from having to scramble to get replacement presents last minute I’m also having to wait 14 days to return the incorrect replacement for a refund. They’re happy to take your money but not so keen to hand it back even though it was their mistake. I’ll think twice about ordering from them.

Heather

1/5

I come to this cafe because of access for our wheelchair using daughter and good toilets. It is always slow service and pointless system of pay here, repeat your order there. But today our drinks were cold and we weren't the only ones taking them back. Come on John Lewis you've got a good site and plenty of space to do better. The young women on the machines were pleasant and probably stressed to the nines poor things.

NA PP

5/5

I had a fantastic experience at John Lewis thanks to the exceptional service provided by the staff. They were attentive, knowledgeable, and went above and beyond to help me find exactly what I needed. It's rare to come across such a dedicated team who truly care about customer satisfaction. Thank you for making my shopping experience so pleasant!

Carole Cooper

5/5

Fantastic shop. goods ..service .. prices .. choice
Great cafe for scones and cake or breakfast and some lunch options tea and coffee

Amarpreet Kaur

5/5

My review is for the cafe and grotto experience yesterday which I feel was so well organised. Finally a place that has sense to have their staff help people find seats. The lady at the entrance of the cafe was so organised. Also Anna who works in the cafe serving food is brilliant. She has been greeting us for over a year with a smile in her face, even under pressure she is positive and excellent at her job.

Allan MacIver

5/5

John Lewis has a good name. I was on holiday and my brother was looking for a new digital radio. This store is massive and it is located in a very large shopping centre in Leicester. The centre appeared to be pretty new.
We were also looking for lunch and the options in the cafe were very good and it wasn't that expensive. I opted for the Scotch Broth which was very tasty and a good helping. The cafe was busy but we got a seat as it is has plenty room.
My brother got his radio and we had a lovely lunch. All very good for us thank you.

Rash Rahman

5/5

A giant store, almost a full shopping centre all in itself. It has many levels with various departments, from clothes, to furniture, to electronics and more. The great thing about this one is the location, right in the centre of town, attached to the Highcross Shopping Centre.

A great positive is that this store pretty much has its own parking. You can walk straight from the car park into the store, or carry on into the square.