Mac Tax - Fountain Valley, California

Kathleen L.

Called to make an appointment and Sarah picked up. I told her I wondering if they had availability for the next day and was LAUGHED AT and said "are you kidding me?", followed by multiple "no's" with no explanation of why.

Incredible customer service…

Sage B.

I've been getting my taxes done by the Mac Tax team for the past four years, and I love the team. I came to them with a simply inquiry and they even brought me out to lunch to discuss it with them. Mac and Shirley are both very kind and treat me like family. I will continue to use their services for years to come and I strongly recommended them to others as well

Kyle M. W.

Karen and the Mac Tax team are amazing! They have been supporting me and my family with our taxes for several years, and each year has been a wonderful experience! I highly recommend Karen and the Mac Tax team for your tax needs!

Laura M.

If I could give zero stars I would. They came highly recommended so when we showed up to our appointment and the office was locked and no one was there we figured it must be a mistake. The following year, we made a phone appointment due to covid and were blown off again. Then AGAIN. Then finally had our call with Mac and he told us everything was good and taken care of. Months go by and still no refund. I call the office and somehow they think my husband's name is something other than what it is, they tell me they never filed our taxes. WHAT? They just didn't bother to file them? Absolutely unacceptable. This place is the most unorganized, unprofessional place I have ever dealt with. DO NOT GO TO THEM.

Jo M.

The Mac Tax team is fast, efficient and makes the process painless. I have recommended them to several friends that own businesses, its a relief to know you can refer them and know they’ll do a great job.

Jennifer Z.

Terrible customer service. Was recommended by a friend saying they was the best..that was a lie...Wish you could give them 1/2 a star...will never have my taxes done at this place again. I paid my amount in full that I owe to them to do my taxes. Every single year they email me saying the same thing. That I haven't paid the amount that was due. I show them proof and screenshots of our conversation that I had with the accountant. The accountant confirmed that I did paid it in full. Forward to this year 2022. They emailed me AGAIN saying the same thing. Mind you, I ONLY visited them once in 2019 and showed proof that I have paid the full amount that was owed. It makes me wonder that they are not organized in keeping your records on file and they just want your money. Once again I sent them proof from our conversation back in 2019. Please be aware of having your taxes done at this place. Always save your receipts even if 5 years has passed by, you never know when they will contact you saying you didn't pay the amount you owe. At least you have proof that you did.

Brad G.

Year after year the crew at Mac Tax always go above and beyond for my family. They Prepare three sets of taxes in one sitting while we chat and catch up over the last years activities. The knowledge of everyone there cannot be topped. They are ready for every scenario we throw at them and as long as they are in business they will have a life long customer with us. The next step is getting IRA's set up for the kids future! Thanks again and we will see you all soon!

Kevin W.

I've been going to Mac for years, It's always been a good experience. Every one at Mac Tax is very friendly, they remember you, (even though they only see you once a year) and you always walk away feeling like your sensitive information is in the most professional, and trustworthy hands. The best compliment you can give to a professional service is a referral, so i tell every one about Mac.