Marvin Gardens Real Estate & Property Management, L.L.C. - Longmont, Colorado

Kirk T.

AVOID AVOID
I asked for tenants with no pets. First call I get is to say they have a tenant but they have a pet. I spent $7k on carpet and flooring right when I left to work in another state. So next tenant I was not even told they had a dog. Destroyed blinds, carpet, and curtains are still missing. 8 months later their key box is still on my door.
Protecting my property is first. Also breach of contract. As contract states a property inspection every quarter. Which obviously was not done.
Dave acted like it was an inconvenience when I called. On two separate occasions he said aloud to himself "I am the owner of this company, why am I even dealing with this?"
Dah because you are the one responsible... Did not even notice my curtains were missing.
AVOID AVOID AVOID

Rebecca E.

Marvin Gardens has managed my rental for just over a year (into the second lease term). I have found them to be highly responsive, professional and buttoned up. Their platform (for landlords) and payment are clear and timely. There have been zero issues. (I will add that my tenant has been pretty fabulous, too. No issues.) Edison is my main point of contact and he gets back to me quickly and thoroughly. Any minor issues are resolved immediately. I'm a happy customer!

S K.

Refused tenant requested mediation by the City of Longmont regarding two specific items: (1) code violations that had not been addressed after eight months of repeat requests and (2) tenant disabilities. Habitability violations included puddles of water and ice formation due to gutter issues making a primary entryway unsafe, water leaks from ceiling above bed due to hail damaged roof, window with broken pane of glass, window that could not be opened due to broken lock, rodent and insect infestations, and more. Would not discuss needed disability accommodations or even hear what the disability was. Twice refused to answer questions regarding what electricity tenant paid for, if it was solely for the rented apartment unit or if also included parts of home used by owner and others. Retaliated against tenant for reporting code violations by informing tenant the lease would not be renewed despite it being illegal to refuse the renewal. The list goes on. I would give 0 stars were it an option.

Addition - In response to Marvin Gardens’ post below, my review contains factual information only. Marvin Gardens chose to responded with outright lies and by manipulating facts in an obvious attempt to discredit me. I have written nothing but the truth, and am willing to share documentation that proves each statement (emails, screenshots, transcripts, etc.). I have nothing to gain by making this up.

Keri H.

This company has a severe lack of communication. We toured the property and put in an application. We made our interest very known. I followed up with the company a week after we had put in our application and indicated we were running out of time to get an answer. I was told by the receptionist that she would follow up and get back to me. I never heard back. I followed up again 4 days later and received an email back the next day. It indicated the property was rented to someone else and they were sorry they didn't let me know sooner. The fact is they never let me know, I had to follow up. Otherwise, I assume I would have never received any answer. They offered to let us apply for another rental, which had a price of $250 per month higher. Not a great solution. We are not upset that we did not get chosen for the home, we are upset with the lack of communication. We now have wasted 2 weeks waiting for a response and now are scrambling to find another place to live. I believe this is an indication of the type of service we would have received if we had rented a home from them. We will not be renting any properties from this company.

Devin L.

I will not be renewing my lease with this incredibly unprofessional company. They have no regard for their tenants and in some instances, it seemed as though they were deliberately causing scheduling and communication issues. They made multiple excuses to reschedule our sprinkler system activation, then tried to threaten us about "damages to the yard if the sprinkler system isn't turned on..." when we were practically begging them to come turn it on! So frustrating. There was recently another time when we tried to schedule another task, which I took work off for, only to have my calls avoided and told, "oh, well, we finished early today, sorry." The level of unprofessionalism is incredible.

I will be filing a written complaint with the Colorado Division of Real Estate. Avoid this company!

BRIAN Q.

Working with Marvin Gardens was by far the best decision that we made when it came to managing and then selling our house. We began working with Laura and Jimmy who managed our place as a rental. They were available, efficient, and reliable. They took care of everything from finding a tenant, taking care of maintenance issues, collecting rent. For us, it was a real breeze. When we decided to sell the place, we then hired Dave as our agent. He did a fantastic job and was also a terrific person to work with. Highly knowledgable, hard-working, and available for all questions. He got our house sold quickly in the middle of a weird market. Everyone working at this place is very hard-working, honest, and competent. We'd work with them again in a heartbeat and would recommend their services to anyone who might be looking to rent or sell their home. Thanks Dave and team!

David K.

I rented from Marvin Gardens for nearly two years. I cannot say enough good things about them. I had the pleasure of working with Laura quite a lot and she was always responsive and attentive. Jimmy and his maintenance team were quick to work on any issues I had and address any concerns I had with the home.

Due to a life change I had to terminate the lease early and it was a very smooth process with a very reasonable fee.

I very highly recommend renting from Marvin Gardens as my experience was stellar the entire time. I 100% intend to buy from them when the time comes for that.

Brian K.

We only stayed a year at a house managed by Marvin Gardens. Bit they were quick to address and issues or questions. They we also very fair in the amouny returned of our security deposit. Thanks!