Regus - Denver - Cherry Creek - Denver, Colorado

Zane Sanchez

Their customer service team is a nightmare to work with and they show no flexibility to their customer base. This is a company that is out to try and take people’s money, not create a business. I can’t imagine they’ll be around much longer, but I know they have ruined the Regus and Spaces for me forever. Buyer beware if buying a contract or even day pass with them. I’d recommend the WeWork next door. Slightly more expensive, but you get a team that’s actually there for you, the customer, and great amenities.

EDIT: In response to the reply posted by the company below - thank you for the reply if it was done in earnest and not as an attempt to discredit my post. I doubt this is the case, though, as we have already been in thorough contact. The case number we have already been using in our thorough back and forth is CRM:078100002104, credit request 13671879.

Tracie Willson

While we absolutely loved this location and their wifi speed as well as the front desk staff that exceeded expectations we were very disappointed in the lack of complications in booking and that we were charged for a day that had to be rescheduled. It wasn’t cancelled and the facility was far from full. Life happens, it was rebooked and paid for. As a business owner, we feel that to charge for that is unacceptable. We will be taking our business elsewhere without resolution of this issue.

Kaeleigh Michelle

I've been in this Regus since 2018 and the service and treatment to paying clients continuously declines by the day. They are raising tenants rents by 75% or more when renewals happen. There is absolutely no one to talk to handle a lease renewal, just a computer system. Part of the reason you pay a premium for a smaller office space is for the front desk service. The front desk is constantly unattended as they stretch the staff thin to different locations. In order to pay rent you have to have a credit card on file, there has been several times they have unauthorized charged my card for services I didn't receive. When you try to get a hold of someone there is literally no one to help. Management does not return calls. The funny part is when you are working with them to initially rent a space they are very tentative and lead you to believe it will be great customer service. Once you are signed up and on autopay is when you really see the ethics that are in their corporate office and in their leadership roles. Wish we could back to pre covid times when Regus had Sharon on board who handled sales and leases and took great care of clients. When they properly staffed the front desk to be attended to at all times, and when they stood by the product they sold.

David Skul

I have been in this office for the past three years. I am incredibly pleased with the service I receive on a daily basis. The space offers great amenities and is seen as a very prestigiuos location. The support staff is friendly, courteous and knowledgable. I have thought about other options for permanent office solutions but have stayed at Regus in Cherry Creek due to the high level of performance and professionalism.

Reid DeChant

Do not sign any contracts with them, as they will find a way to screw you over. Hidden fees everywhere, lack of help with bookings and your account. Very deceptive practice.

Omar Mallick

Ideal location with excellent and professional staff. Ryan was incredibly helpful in making my transition seamless. He set up my office perfectly, and made sure I had everything I needed to get started.

Melissa Fetzer

Ryan has provided consistent, exceptional service to me and my team. Ryan is always willing to go the extra mile to ensure things get done. He's a valued member of the Regus team.

Yossi BenAdato

I have been in this office for a few years, very satisfied with it! The location is ideal, as well as the excellent and professional staff. Very recommended!