Residential Virtual Realty, Inc. - Fairfax, Virginia

John Lange

We worked closely with Harland Stine, our real estate agent, when we sold our townhouse and bought a single family home in the mid-1990s. Through clever negotiations with all involved, he was able to narrow the difference between what we received for selling the townhouse and what we paid for the new house to make the deal financially within our means. We had a career in the Foreign Service and retained Harley as our trusted property manager for many years when we rented the house while living abroad. He was thorough, diligent, systematic and exceptionally aware of good contractors for maintenance and repair issues. Harley is very tech-savvy and has great knowledge of the current real estate market in Northern Virginia. Whether working as a real estate agent or as a property manager, we found Harley to be a true professional who is always cognizant of our best interests. We highly recommend his services. John and Alejandra Lange

John Bevis

Recommend highly. "Harley" is very experienced and knowledgeable. We engaged Harland Stine/Residential Virtual Realty to assist us in obtaining a tenant for a rental property. He was on it instantly, met personally with prospects even when they had Realtors, screened each one, and handled each detail very professionally and timely. He got us an excellent tenant, who still lives in the property. Well worth the cost, which was standard among the companies we contacted.

Albert Gamil

We worked with Harland for over 20 years. We engaged him to manage our rental property in one location, and to sell our house. During this time, Harland worked diligently end expertly to keep our rental property in excellent condition.

During the sale process, Harland was on top of things, making sure that the transaction is/was completed properly. Strongly recommend.

Leandro Bianchini

I had just arrived in the US coming from Brazil transferred by the company I work for and I didn't have a credit score or any other credit history, the only thing I had was a support letter issued by my employer.

At first I was skeptical on starting contact for the house Harland was the listing broker because it was an excellent option, the perfect house at the perfect location for me and I had already been applied for two lease contracts and denied on both. However I've contacted him anyways, we've met at the house location and this was when everything has changed.

Harland and I had a great conversation where Harland has shown willing to understand my situation, he talked to my wife, called my employer HR and this personalized treatment mades me feel really good and not skeptical anymore.

Hence, I've applied for the house leasing, I got approved and the house I thought it would be impossible to lease because it was too good for me is now the one I call home, thanks to the Harland’s human gaze.

I extremely recommend Harland services.

Mike Nesemann

We have been fortunate to have worked with Mr. Stine for over 30 years, starting with purchasing a town house in Northern Virginia with his excellent guidance. We transferred abroad, and chose Harland to manage it for the years we were away . He did a fabulous job of finding reliable renters as well as leasing and managing the property. We decided to sell and engaged him to do so. Lamentably, I failed to heed his advice, accepting a low-ball offer and taking a loss. Had we listened, we would have turned a hefty profit.

Upon returning to the US on short notice, some years later, Harland went above and beyond in helping us find a townhouse that fit us perfectly. This purchase was done 100% virtually and he handled the whole process impeccably. When we once again moved abroad we again chose him as our manager, with the by now usual excellent results. We have now retired to Wisconsin and turned to him to sell the property – good news, we sold at a very good price. Bad news, we will likely no longer avail ourselves of us professional services.

Mr. Stine has exceptionally high standards, he is meticulous in screening renters, ensuring a very strong lease, and monitoring in a non-intrusive, but consistent manner. Over the years, when the inevitable renter issues arose, he was always on top of them – keeping us appraised and dealing with it as we asked. As long distance landlords, his professionalism, reliability, and experience were invaluable to us. We highly recommend him.

Sonia Ortega

For nearly 3 decades I have been working with Harland Stine from Residential Virtual Realty. It all started when I began searching for a house in Arlington, VA in 1994. Harley quickly learned about my preferences and showed me places that met my requirements. He was extremely patient with me. The house I purchased was one of the best decisions I have ever made. I have enjoyed living in the house in Clarendon ever since. The whole process of buying the house was efficient and thorough. I went away to New Mexico for 3 years (2001-2004) and I engaged Residential Virtual Realty to lease and manage my house while away. Harley found me the perfect renters. He came by the house periodically, informed me of anything that needed fixing, and took care of it. I went away again to Belgium (2015-2018) and I didn’t hesitate a minute to ask Harley to manage my house. He was terrific at suggesting improvement to get the house in shape so that I would get a rental on par with similar houses in the neighborhood. Thanks to his advice, the investment I made paid off in the first 3 months of rent. Once again, he found the perfect renters. Before returning back to the area we decided to convert the old oil furnace into a gas one and relied on Harley to manage the contract to do this. Also we changed the roof, the siding and painted the house. Once again Residential Virtual Realty managed all the contract work needed. When we returned to Virginia, it was a pleasure moving back into a house that was painted, had a new roof, a new furnace and new siding. The best thing, it was all done right. What a sense of relief it was to have had Harley managing all the details. I can summarize my satisfaction with Harland Stine at Residential Virtual Realty in one word: Trust. When you are giving the keys to your home to someone to manage it, you need to ensure that everything will be done right. I have done it before and will do it again because I know I will have peace of mind while away and will be happy upon my return.

S. Ortega
Arlington, VA

Beth Eastwood

Harland has been managing my rental property for more than two decades now. He always makes sure my house is kept in excellent condition, carefully vets all new tenants, makes sure I am charging enough rent, and closely supervises any repair or maintenance work. He also represented my interests when I sold a property in 2006 and ensured that I made a handsome profit.

Roger & Louisa

THOROUGH…it may not be a word that excites you, but it is a highly desirable quality in an agent representing you in a real estate transaction or as a landlord. In fact, combined with high standards and integrity, it becomes the trifecta of qualities you should be looking for in your real estate service provider. We can tell you from 20+ years of working with Harley Stine of Residential Virtual Realty, Inc. (RVRI), he demonstrates each of these qualities consistently and to a high degree.

Our client relationship with Harley began in 1998 when he represented us in the purchase of our home in Northern Virginia. Three years later, the very positive experience we had with Harley during our purchase, led us to select him to be our Property Manager when we were posted overseas. Twenty years of property management later, Harley oversaw a significant renovation project at the property on our behalf, and then represented us in the sale.

The RVRI website talks about representing clients exclusively and representing landlord interests exclusively and 24/7 accessibility. Our experience with RVRI is that these are not just marketing words, but actions we could count on time and again. Here are a few examples. If you choose RVRI, you can expect to have the ultimate of attention to detail in the contracting and leasing process. Whether it is a contract to purchase or sell, or a contract/leasing agreement with a tenant, Harley assures your interests are served and there are no surprises. Leasing agreements are thoroughly reviewed with tenants to assure terms are well understood and expectations are clear. If you are contracting property management services, you can expect very thorough documentation of your property at check-in and check-out of tenants to protect you in the event of any dispute. You can also expect detailed, well-documented monthly account reports with corresponding revenue and expense documentation.

Having operated for many years in northern Virginia, Harley also brings significant knowledge of vendors and contractors needed for regular home maintenance, repairs or improvements. He continuously assesses vendor/contractor responsiveness and quality of work and does not hesitate to make changes if work standards or agreements are not met. When we embarked on the major renovation of our property, Harley was present at the property on a regular basis, providing us with photos and videos of the work in progress. He did whatever it took, whatever time of day, to make sure the renovation was going to plan and that we were well informed of the progress of our investment. He always made sure we had the necessary input on decisions along the way.

We never regretted our decision to use RVRI. Thank you Harley for consistently delivering to a such a high standard over 20+ years.