SAMSA - Saginaw, Michigan

SAMSA - Professional Computer Consultants

Located at 5560 Gratiot Rd, Saginaw, MI 48638, SAMSA is a reputable computer consulting firm with a solid track record of providing top-notch services. With a phone number of 989-790-0507 and a website at samsa.com, this business has established a strong online presence.

Specializing in computer consultation and service, SAMSA offers a range of services to meet the diverse needs of its clients. These include onsite services, wheelchair accessible facilities, and remote technical support. The company has garnered a positive reputation for its reliable, polite, and efficient service, with many clients praising their reasonable rates.

With an average rating of 4.1 out of 5 stars based on 19 reviews on Google My Business, SAMSA has demonstrated its commitment to customer satisfaction. Clients have expressed their appreciation for the team's expertise and dedication to resolving technical issues promptly.

Although some clients have moved away, they continue to rely on SAMSA's remote services due to the high level of trust and satisfaction they have experienced over the years. This speaks volumes about the company's ability to build long-lasting relationships with its clients.

In conclusion, SAMSA is an excellent choice for anyone seeking reliable, efficient, and affordable computer consultation and service. With its convenient location, wheelchair accessible facilities, and exceptional customer service, SAMSA has earned its place as one of the top computer consulting firms in the region.

👍 Reviews of SAMSA

Betty O.

5/5

The professionals at SAMSA are awesome. I have used their services for years. The last couple of years, I have used their services for my 2 laptops and 2 printers from Connecticut. Since I moved to the east coast, I have not been able to find technical support as reliable, so I continue to use them by remote services. They are always on top of the issues, polite and quick. Their charges are very reasonable. I appreciate everyone at SAMSA!!!

Mark Z.

5/5

We have used SAMSA for all of our technical needs from network monitoring and maintenance, hardware setup, installation and repair, to database monitoring and maintenance. They assisted us in a year long search for a behavioral health EHR and really took the lead in setting up demonstrations and helping us think through our needs and analyze cost. On more than one occasion they have saved the day for us. Their personal attention and responsiveness to our business is excellent. They go out of their way to keep us apprised of issues on the horizon and present options, but it is never a hard sell. In my analysis, for our purposes, their prices are competitive. I would highly recommend them to any other business out there.

Katilyn M.

1/5

This place was awful. My laptop broke last year and it took them unnecessary WEEKS to be fixed. We had to continually call because we were told nothing. At one point we even found out we weren’t notified because one guy left or was on vacation or something and failed to communicate with the other workers. No one knew to contact us. Now we just found out they failed to put my laptop back together. Multiple screws were missing, which resulted in my laptop opening and closing improperly. I was unaware until I opened my laptop and the casing pushed up and my laptop nearly broke apart. This action caused other screws to be pulled out and ruined as well as wires connected to the WiFi. They were paid HUNDREDS of dollars and this is what I got. Go somewhere else, trust me.

Jann G.

5/5

I had a very expensive laptop and had taken it to two other repair shops that charged a lot of money for parts I did not need. This place took a week to find that I needed none of the expensive parts the other companies had me purchase and repaired it for a very reasonable fee. They seemed honest and trustworthy and I will return for future work.

Cheri F.

2/5

SAMSA was fast and reasonably priced at first. But that was years ago. I was recently charged $35 because my laptop battery was not properly installed and had to be popped out and popped back in by a technician. Then I was charged over $200 for virus removal. I can't afford SAMSA any longer.

Donald K.

5/5

I have been very pleased with SAMSA and their staff. They are all very courteous and remember me when I call. I often work after hours and late at night by remotely connecting (1500 miles) to the office server from my motor home. When I have a problem during the day or after hours I call or email SAMSA and within a reasonable time they have contacted me and resolved my issue. Many times Mike, the owner is the one to assist me after hours. Thank you SAMSA for being there when I need you.

Chuck P.

5/5

Samsa was great, my laptop crashed on a Friday called on Saturday and they repaired it that day. Who repairs computers on Saturday? Laptop never ran this great. You have my business

Robert K.

1/5

Beware of samsa the owner of the company Mike Stackhouse is not a reputable person nor is his company. They do subpar work and charge outrageously. If I could write them zero Stars I would but it's a 1 through 5 system unfortunately. When they make mistakes they do not own up to them and they do not fix them unless you pay them to fix their mistakes.