Shivelight - Mill Creek, Washington

Address: 15117 Main St Suite 204A, Mill Creek, WA 98012, United States.
Phone: 4252879090.
Website: shivelight.com
Specialties: Computer support and services, Computer consultant, Computer networking service, Computer security service.
Other points of interest: Small Business, Online appointments, On-site services, Language assistance, Wheelchair-accessible car park, Wheelchair-accessible entrance, Appointment required.
Opinions: This company has 45 reviews on Google My Business.
Average opinion: 5/5.

📌 Location of Shivelight

Shivelight 15117 Main St Suite 204A, Mill Creek, WA 98012, United States

☎️4252879090

⏰ Open Hours of Shivelight

Monday: 8 AM–4:30 PM
Tuesday: 8 AM–4:30 PM
Wednesday: 8 AM–4:30 PM
Thursday: 8 AM–4:30 PM
Friday: 8 AM–4:30 PM
Saturday: Closed
Sunday: Closed

Shivelight: Professional Computer Support and Services

Located at 15117 Main St Suite 204A, Mill Creek, WA 98012, United States, Shivelight is a reputable company offering top-notch computer support and services. With a phone number of 4252879090 and a website at shivelight.com, Shivelight has established itself as a trusted name in the industry.

About Shivelight

Shivelight specializes in computer support and services, computer consulting, computer networking, and computer security. They cater to small businesses and offer online appointments, on-site services, and language assistance. The company also provides wheelchair-accessible facilities, including a parking lot and entrance. It is essential to make an appointment before visiting Shivelight.

Specialties

Computer support and services
Computer consultant
Computer networking service
Computer security service

Testimonials

Shivelight has received 45 reviews on Google My Business, with an average rating of 5/5. Customers praise the company for its prompt, professional, and thorough customer service, as well as its reasonable prices. One satisfied customer mentioned that Zach, a representative at Shivelight, provided excellent assistance in setting up their email across multiple devices. Another client, a small business owner, credited Shivelight with the rapid growth of their organization, highlighting the company's expertise and reliability.

Why Choose Shivelight

Shivelight's combination of exceptional service, competitive pricing, and a wide range of specialties make them an ideal choice for anyone seeking computer support and services. With a strong focus on customer satisfaction and a commitment to staying up-to-date with the latest technology, Shivelight is well-positioned to meet the needs of its clients. Whether you're a small business owner or an individual in need of computer assistance, Shivelight has the expertise and resources to help you succeed.

👍 Reviews of Shivelight

Greg B.

5/5

Our employer switched emails and I am not tech savvy. Zach was able to walk me through setting it up on my desk top, iPad and phone so fast. He was super helpful and amazing. Great customer service. Thank you Zach.

Dariush S.

5/5

Shivelight has been servicing and consulting our IT since 2018. They are an essential part of our business. We could not have scaled our organization at the rapid rate needed, had it not been for their expertise. Their customer service is prompt, professional, and thorough. Plus their prices are very reasonable. I highly recommend Shivelight.

Laura E. M.

5/5

Highly responsive and incredibly smart—exactly the kind of IT team you want backing you up. Always quick to solve issues and proactive in keeping things running smoothly. Thank you, Shivelight!!

Holley K.

5/5

Mahlon and his team have been supporting me in my small business for several years. They are responsive and smart, and they go out of their way to help me when needed. They even make house calls! I’m thrilled to have found them and will continue to use their IT support services into the future.

Daniel L.

5/5

Shivelight's expertise and professionalism were truly outstanding. Not only did they handle our domain transfer and email system setup with ease, but they also went above and beyond to ensure that every aspect of the process was smooth and efficient.

Their attention to detail and dedication to customer satisfaction were evident in every interaction we had with them. We are absolutely thrilled with the results and would not hesitate to recommend Shivelight to anyone in need of top-notch IT services.

Mack M.

5/5

Smart, effective, efficient solutions. I like that!

Mahlon first set us up with BitWarden, which has allowed me to forget completely about "password management." I then asked him about adding a second monitor, and he set it up for me with no bother and no fuss, and as a real estate agent who uses the clunky tools of the MLS, having two full screens to work with is a real time and energy saver!

Also, it's great for Zoom because I can keep the controls over on one screen and see the proceedings without popup windows all over the place!

Oh, and no "upsell." Mahlon took a look at my three-year-old laptop and pronounced me, Good To Go!

Five stars, plus!

Timothy P.

5/5

UPDATE: Mahlon stepped up and provided excellent service recovery, took care of ensuring all of the remaining IT hardening was completed, and took the time to ensure I understood what changes/updates needed to happen. I now feel fully confident in recommending Shivelite. Thanks Mahlon!

Mahlon has excellent IT skills and a great product. Where he falls short is customer service. Put in a request on their page, also email and texted him to set up an appointment. Literally took 12 days from the email I sent to let him know I had gone through their website, then another 3 days after I texted him. So over 2 weeks for any communication. No service recovery once he replied. Being a business owner, this doesn't make sense.

Silverlake C.

5/5

Shivelight is great! The service is comprehensive and professional on my needs. I consider Mahlon is my IT consultant. He helped me to set up individual log in system for my employees and independent contractors. Virus monitor, back up, cloud system, making computer fast, etc. He can do so much in a short period of time. Highly recommended!