Visual Edge IT Okemos, Michigan - Okemos, Michigan

Address: 2175 Association Dr #250, Okemos, MI 48864, United States.
Phone: 8008284801.
Website: visualedgeit.com
Specialties: Computer support and services, Computer consultant, Computer networking service, Computer security service, Computer service, Data recovery service, Printing equipment supplier.
Other points of interest: Online appointments, On-site services, Language assistance, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 3 reviews on Google My Business.
Average opinion: 3.3/5.

📌 Location of Visual Edge IT Okemos, Michigan

Visual Edge IT Okemos, Michigan 2175 Association Dr #250, Okemos, MI 48864, United States

☎️8008284801

⏰ Open Hours of Visual Edge IT Okemos, Michigan

Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 8 AM–5 PM
Saturday: Closed
Sunday: Closed

Visual Edge IT Okemos, Michigan

Visual Edge IT is a top-rated computer support and services company located in Okemos, Michigan. With a team of highly skilled professionals, they provide comprehensive solutions for all your technology needs. Their expertise spans computer consulting, networking services, security services, and data recovery. They also offer a range of printing equipment.

The company is committed to delivering exceptional service to its clients. To accommodate their busy schedules, they offer online appointments and on-site services. Additionally, they provide language assistance and have wheelchair-accessible parking and entrance facilities, making their services accessible to a wider range of clients.

Key features and services:

Computer support and services
Computer consultant
Computer networking service
Computer security service
Data recovery service
Printing equipment supplier

Location and accessibility:

Visual Edge IT is conveniently located at 2175 Association Dr #250, Okemos, MI 48864, United States. Their office is easily accessible by car, with plenty of parking available. For those unable to visit in person, they offer online appointments and on-site services.

Contact information:

If you require further information or assistance, you can reach Visual Edge IT by phone at 8008284801 or visit their website at visualedgeit.com.

Testimonials and reviews:

Visual Edge IT has received 3 reviews on Google My Business, with an average rating of 3.3 out of 5 stars. Clients appreciate the company's expertise and dedication to customer service, while others have highlighted the convenience of online appointments and on-site services.

👍 Reviews of Visual Edge IT Okemos, Michigan

Visual Edge IT Okemos, Michigan - Okemos, Michigan

Jacob V.

4/5

The folks at Visual Edge IT are knowledgeable, available, and interested people. They can help, and they are skilled. The value I have received from them, both from their support and through purchasing products has been high. However, you have to watch your back with these folks. Based on my own experience, the folks at Visual Edge IT are willing and able to mislead and omit information when selling their services and products.

During negotiations for my most recent purchase, I was given a statement prepared by the salesmen that compared by “current” costs with my future costs, labeled with the model name of the machine lease I was considering. Both columns concluded with the words “Total Cost Monthly.” The “current” column “Total Cost Monthly” matched a recent bill, so I assumed “Total Cost Monthly” meant the same for both columns.

I then received the first bill for the new lease, and the bill was over $150 higher then the “Total Cost Monthly” column. This was because of a “documentation fee” that was not included in the projection. Given that the first column matched a recent bill, I incorrectly implied that Visual Edge IT did me the favor of including future expenses in their sales materialsz

When I contacted the salesman I worked with, he simply stated, “that was in the tech agreement.”

Thus, I affirm that the folks at Visual Edge IT are knowledgeable, and that their service is of great value, but keep in mind that they are willing and able to mislead and omit information in negotiations.

I hope that is helpful to you when engaging them for service and products.

UPDATE: I received a phone call from my salesmen, who stated that the company would credit my account for the documentation fee. Thanks to Visual Edge IT for your response. I greatly appreciate it.

Alyx B.

5/5

Always so friendly and super courteous, both in person and over the phone! I never dread having to call for maintenance and we love our maintenance provider. Thanks for the amazing customer care!

Jim B.

1/5