Vyral E-Sports Compound - Kettering, Ohio

john R.

On a business trip with my family. Not much for my kids to do until I stumbled upon this gem. What could’ve been a miserable trip for my kids, turn out to be one of the greatest spring breaks. I’m truly thankful for Austin and his incredible team at Vyral. Got day passes for kids and they played on their favorite games like at home. It made my life a lot easier. The employees here are very knowledgeable and accommodating. Clean atmosphere and kid friendly.

Nova F.

Extremely satisfied with every visit I've had. By far the BEST pc repair shop I've ever been to, employees are very knowledgeable, very helpful- answered every question I had, and super transparent with their billing process, which is rare to find, this place is an absolute gem!~
I had originally came in to have my PC looked at because I was experiencing issues with a number of different problems, both physical damage to my system and hardware/OS, and they completely fixed everything!
If you ever need your pc repaired or even buy a NEW pc, I highly recommend this place!

Josh R.

I’ve enjoyed every visit I’ve had to the compound. The experience was was always overall a great one! The employees were always responsive and helpful, which is hard to find these days. The compound itself is always clean, with such a great atmosphere. Lights, music, lots of gaming setups from PCs to consoles, and flight and racing sim rigs. The store at the front of the compound has a decent amount of things to choose from, as well. I would highly recommend visiting this place!

Kristian F.

I was really looking forward to working with Vyral on a custom PC build. In the 11th hour, they cancelled my order due to “mismatch in pricing expectations” and abruptly refused to work with me any further without warning.

I worked with them for over a month on the build, sourcing $2,000 in parts which they could not supply in order to meet their requirement of all parts being source-able within a 24-hour period before they could take an order. I felt a bit more patience should have been afforded on their end, especially since most of the parts that were unavailable were either parts recommended by them (such as the unreleased memory modules), or unavailable on the market (RTX 5090 inventory still being distributed).

Instead of blaming and abandoning the customer for the “misalignment” in expectations, some accountability and transparency as to why the $2,000 in parts I ordered for the build were only accounting for $1,000 in value in your latest quote would have been appropriate. If there was frustration on your end, some inclination or warning would have been appreciated.

Unfortunately, since they abandoned the build abruptly without any explanation, I feel they were trying to take advantage of me once I sourced the parts.

P.S. - The representative Natasha was a pleasure to work with and very thoughtful. She was also clearly being stretched by the company to take on more responsibilities than she could handle. I hope they get her some help.

Luke P.

VYRAL is hands down the best in the business!

I’ve attended multiple VYRAL Cons, and every time, the experience has been nothing short of amazing. The community—both online and in person—is incredibly welcoming, passionate, and full of like-minded gamers and tech enthusiasts. Whether you're at their events or just hanging out in their online spaces, the vibe is always next level.

On top of that, I’ve had two custom PCs built by VYRAL, and they absolutely exceeded my expectations. The attention to detail, build quality, and performance were unreal—true next-level craftsmanship. Whether you're looking for high-end performance, stunning aesthetics, or both, they deliver every single time.

I’ll always be coming back for more—whether it’s for events, upgrades, or just to be part of this incredible community. If you're thinking about getting a custom PC or attending one of their events, do it—you won’t regret it! 🚀🔥

Chase S.

I always have a fun time at vyral and i love interacting with the staff. They are always helpful and very knowledgable when it comes to games and computers. I love when I see Gavin there. He is one of my favorites definitely. I always have a good talk with him when I go in and he’s working

Lauren M.

I can’t wait for my first VYRAL Con this year!

I've only ever experienced VYRAL through its online presence and through my husband, who’s had multiple custom PCs built by them—each one an absolute masterpiece. The build quality, attention to detail, and customer service are next level, and seeing how much he loves his setups made me want to be part of this community too.

The VYRAL online community is something special—so welcoming, engaging, and full of people who share a real passion for gaming and tech. Everyone is so supportive, and you can feel the energy even from across the world. That’s why this year, I’m flying from the UK just to experience VYRAL Con in person!

I already know it’s going to be an amazing event, and I can’t wait to finally meet the community in real life! If you’re even considering getting a custom PC or attending one of their events, do it—you won’t regret it! 🔥🎮✈️

Dethslayer 6.

the crew here is amazing especially the guy with the fluffy hair named gavin. he helps me and my friends with all of our needs. he definitely needs a raise for sure the whole place and staff is just a vibe for real