Windstream

Windstream is a big joke they promise a 200 reward card that's a scam. I'm a very upset customer. Don't get Windstream they are a big joke.

The only good thing I can say about this company is the techs who install and service locally are always good and professional, that’s why I gave 1 star, in honor of a few good employees. The customer service call center is 99.9% terrible, as is the internet service. God forbid the sky cloud over or the breeze picks up. Unfortunately, we have zero other options to choose from in our area. The price charged for the sketchy and intermittent service is crazy.

Data rate has been dropping for years. Was 3mbps, now usually around 0.5mbps. Windstream's answer to complaints is " it's a copper fed line, so we can't do anything unless it quits , or is upgraded." I am doubtful about any upgrade being in the works...

Absolute worst internet service I've ever experienced. I realize I live out in the country and they're the only option I have for service but at least charge me crappy in the country prices. Especially if they don't seem inclined to invest in the local infrastructure at all. When I eventually move someplace where I have options it will make me extremely happy to be able to not choose their service.

I pray that another internet provider will come to this area so that Windsream isn't the only option because they are a sad company with less than average internet service and horrible customer service and even worse tech support. If there any other companies out there thinking about pro riding service I promise you there will be no competition from Windstream.

My WiFi I pay 100+ a month for littelry goes out every week and then takes windstream 3 days to even get out to my house to fix it and half the time when I call customer service it’s “sorry for the WiFi troubles let me talk to my team to figure out the issue “ then hangs up I’m about to just cancel my WiFi because this is rediculous

It constantly goes out and cost more than any other service provider in the area, just get south central connect internet