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Xanatek, Inc. - South Bend, Indiana

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 412 S Lafayette Blvd, South Bend, IN 46601.
Phone: 8008756033.
Website: xanatek.com
Specialties: Software company, Computer consultant.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 28 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of Xanatek, Inc.

Xanatek, Inc. 412 S Lafayette Blvd, South Bend, IN 46601
☎️8008756033

⏰ Open Hours of Xanatek, Inc.

  • Monday: 8:30 AM–6 PM
  • Tuesday: 8:30 AM–6 PM
  • Wednesday: 8:30 AM–6 PM
  • Thursday: 8:30 AM–6 PM
  • Friday: 8:30 AM–6 PM
  • Saturday: Closed
  • Sunday: Closed

Xanatek, Inc. Overview

Xanatek, Inc., located at 412 S Lafayette Blvd, South Bend, IN 46601, is a well-regarded software company and computer consultant specializing in providing efficient solutions to meet a wide range of business needs. With a strong emphasis on customer support, Xanatek has earned a impressive 4.5 out of 5 stars rating based on 28 reviews from satisfied clients on Google My Business.

Characteristics and Features:

  • Software development for both small and large-scale businesses
  • Customized computer consulting services
  • Expertise in handling diverse client requirements
  • Focus on delivering high-quality, efficient software solutions

Accessibility and Location:

  • Wheelchair accessible entrance for easy access to the office
  • Ample wheelchair accessible parking lot available on-site
  • Conveniently situated in South Bend, Indiana, at 412 S Lafayette Blvd, 46601

Phone and Website:

  • For inquiries or further information, please call 800-875-6033
  • Visit their official website at xanatek.com for more details and updates

Xanatek's commitment to providing exceptional software solutions and personalized computer consulting services has garnered them a loyal clientele. As one satisfied customer noted, 'We appreciate the support we receive. There is not a perfect program out there when you are dealing with a two person agency and 100 person agency. Other than accounting, we feel the system takes care of 90% of our needs in an efficient manner.' This testimony, along with the impressive review score, speaks volumes about the quality of service provided by Xanatek, Inc.

👍 Reviews of Xanatek, Inc.

Xanatek, Inc. - South Bend, Indiana
MIke S.
5/5

We appreciate the support we receive. There is not a perfect program out there when you are dealing with a two person agency and 100 person agency. Other than accounting we feel the system takes care of 90% of our needs in an efficient manner.

Xanatek, Inc. - South Bend, Indiana
Lee S.
5/5

I've been a user for nearly 14 years and have been very satisfied. They've made excellent improvements over the years and have kept pace with the advancements in technology. Tech support is second to none. I get fast, professional service each time I call. Fortunately, I don't have to call very often. I truly believe that Xanatek is an excellent value for any agency wanting to become automated. Whether your a large or startup agency; you can't go wrong.

Xanatek, Inc. - South Bend, Indiana
Kim P.
5/5

Whenever we have needed to start new staff or refresh our knowledge of the systems abilities Xanatek is always there to help. We can talk to a live person that can walk us through what ever our need is. They take as much time as needed and answer every question even if its multiple times. They are always professional and friendly.

Xanatek, Inc. - South Bend, Indiana
Will M.
5/5

The system works well overall and is better than the qq catalyst I have used in the past. I would love to see a report option that places my households on google maps so I can see how my marketing efforts look according to zip codes and postal routes. I spend about $800-$1000 each week on every door direct marketing and it would help so much to see what results look like geographically.

Xanatek, Inc. - South Bend, Indiana
Joanne L.
5/5

The Xanatek product itself is very easy to use, however if we do need assistance, our call is answered promptly by a real person. All the people I have worked with are very friendly and helpful. If they aren't able to explain or fix something immediately, they always get back to us in a timely manner.

Xanatek, Inc. - South Bend, Indiana
Michael J.
5/5

1. Love the customer service responses to my questions or issues. No long wait times on hold and I've never had a situation where they couldn't resolve my problem or question.
2. Just switched to the cloud version. It's $100 more a month, but
a. let's me access IMS from any computer. That's especially convenient with the
current Pandemic situation and working at home.
b. I no longer need a back up system to save my IMS records and/or files. Xanatek
takes that off my shoulders.
3. The program is very User friendly.
4. I love the fact I can move emails right to notes by drag and drop. In this day and age
when customer emails are prevalent, it's so important to notate that correspondence.
5. Texting from IMS. No need to use your personal phone to send a customer a text
message. IMS does that for you, then keeps it as a note.

We've been with Xanatek a long time. There's good reason for that.

Xanatek, Inc. - South Bend, Indiana
Bryan D.
5/5

Overall customer service is great from the initial implementation to Dawn's training. Anytime we have any questions or need tech support it gets handled immediately.

Xanatek, Inc. - South Bend, Indiana
Pam H.
5/5

IMS is very user friendly. We would have made the transition sooner if I knew how easy it was. The customer service is top notch as well.

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